Service Intelligence™, through Global Compliance, offers custom Communication Campaigns designed to promote a culture of ethics and integrity, reinforce an organization’s core values, policies, and procedures, and ensure employee commitment and practice. Our in-house awareness and education experts provide consultative guidance and campaign recommendations that align with business goals and objectives. Utilizing a host of communications vehicles, Global Compliance delivers ongoing, cost-effective, campaigns that command attention and support the message repetition necessary to drive awareness and retention.

Representative Areas of Impact

Organizations dedicated to awareness and education are more successful in instilling values and driving standards of behavior. These organizations empower employees to make clear decisions when faced with unethical or uncertain situations because employees understand what actions constitute unethical or noncompliant behavior and are more likely at recognizing and reporting it through the appropriate channels. Ongoing Communication Campaigns perfectly complement allegation reporting programs and impact the number and quality of allegation reports.

• Ethics, Legal, and Compliance
• Loss Prevention and Asset Protection
• Security
• Expense Reduction
• Health, Safety, and Environmental
• Customer Service and Margin Enhancement
• Risk Management
• Business Continuity
• Human Resources

Unique Approach

• Customized campaigns tailored specifically to your organization increase the likelihood of comprehension and impact. Customization is reflected in the content and graphics and addresses attributes such as:
• Industry
• Geographic breadth of organization
• Environment and culture
• Workforce diversity (ethnic, age, gender, socio-economic)
• Job responsibilities
• Size of organization
• Internal technology infrastructure
• Branding specific to program or organization builds recognition and engagement.
• Cultural adaptation and multilingual translation ensures every employee at every location is universally and consistently exposed to your organization’s values and expected behaviors and messaging is received in the manner intended.
• Turnkey concept, production, and fulfillment ensures cost efficiency, provides end-to-end control, and capitalizes on our in-house creative team’s capabilities specific to planning, writing, design, and program management.
• A variety of communications delivery vehicles, along with regular refreshing of messaging, increases the recognition and opportunities for reinforcement.
• Code of Conduct
• Posters
• Brochures
• Wallet Cards
• Websites
• Videos or CDs
• Calendars
• Executive Communications
• Management Responsibility Guides
• Implementation Guides
• Incentive Programs
• Promotional Incentive Items
• Program Validation enables the measurement of awareness and comprehension through web or telephone certification.
• Integration of awareness and education programs for ethics and compliance, loss prevention, safety, security, and customer service enable consistency, efficiency, and oversight.
• Ensures consistent look, tone, and feel of messaging of all programs and reinforces consistent values and behaviors
• Decreases information overload and increases cost reduction through coordination of message content, frequency, and length across topics
• Provides oversight by enabling centralized reporting for comprehension certification
• Increases the number and quality of allegations of unethical and noncompliant behavior and reduces the behavior violations
• In-house subject matter experts enable legally accurate, engaging, and appropriately tailored content specific to your organizational needs.