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 August 6, 2007
Baja Fresh® Ensures Quality and Service with Mystery Shopping from
Service Intelligence.
February 1, 2006
Global Compliance Services Acquires Service Intelligence, Inc.
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 Service Intelligence-
 CSP Mystery  Shop
 Study

Petro-convenience brands shopped in this year's study.
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Since 1992, Service Intelligence has been an innovative authority and trendsetter in business intelligence, customer experience evaluation, and training. Core services include mystery shopping services, customer surveys, audit and compliance evaluations, employee awareness campaigns, interactive training, and advanced business analytics. Service Intelligence is a wholly owned subsidiary of ethics and compliance industry leader Global Compliance™, who provides a comprehensive line of information intake, information management, and awareness and education offerings to enable clients to create and maintain a culture of ethical and compliant business behavior. Find out More link to content arrow
 Industry Focus

Consumer Banking
Banking customers take their finances seriously, and they expect their financial institution to do the same. In an industry of large, small, and in-between banking choices, what can really set your institution apart from the rest?
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 Commentary
Global Compliance CustomerWhen Customer Surveys are not Enough
Who has time to participate in customer surveys these days? Sometimes an incentive is even offered –
a $5 gift card for your efforts.
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