Service Intelligence Mission Statement
We will grow as a multi-faceted customer experience optimization organization
so that we may continue to offer the finest services available to our clients.
We will enrich our capabilities of collecting information through mystery shopping,
interactive voice response, and online surveys, and utilize this data by performing
internal analysis and offering clients tangible recommendations and training for
improving their business.
Service Intelligence Vision Statement
We will provide our clients with customized data gathering that identifies both
deficits and opportunities and offer tangible recommendations and training solutions
that optimize the customer experience with an ultimate goal of increasing revenues and
enhancing brand perception and loyalty.